Company
Contact
Email is the fastest way to reach us. Pick the channel that fits — we route everything else from there. Before reporting an outage, check the Status page.
01
General
Questions about Nox, feedback on challenges, partnerships, and anything that does not fit below.
hello@nox.synax.meReplies within a few business days
02
Support
Account access, stuck submissions, scoring or rating questions, and bug reports for the platform itself.
support@nox.synax.meFastest for account and solving issues
03
Security
Vulnerability reports and abuse of the execution environment. Please include steps to reproduce — see our Security page first.
security@nox.synax.meTriaged first, acknowledged promptly
04
Privacy & Legal
Data access, correction, or deletion requests, plus questions about the Privacy Policy and Terms.
privacy@nox.synax.meHandled under our Privacy Policy
What to include
- Your username and the page or challenge slug where the issue happened.
- What you expected vs. what you saw — paste the exact error text, not a screenshot alone.
- For submission problems: the submission or run ID from the URL or result panel.
- For security reports: steps to reproduce, impact, and any logs. Please do not exploit beyond proof of concept.